FAQ'S

HOW DO YOU SHIP YOUR ORDERS?

We use Royal Mail Postal Service to send you your orders. Your order will be sent using Royal Mail's tracked & Signed service to make sure your items are delivered to you safe and sound. We even send our U.S.A orders using Royal Mail International Tracked & Signed to make sure you get your order safely.

WHAT IS YOUR RETURNS POLICY?

Please see our returns policy in our Quick Links section below.

WHERE DO YOU DELIVER TO?

Currently we deliver to the UK & U.S.A

but don't worry the rest of the world...We know you are waiting and were on it!

DO I HAVE TO PAY TAXES / ADDITIONAL CHARGES OR CUSTOM CHARGES FOR INTERNATIONAL SHIPPING?

If you are ordering from outside of the UK, please be aware that we don't collect your local tax rates or custom charges - Any customs, duties or additional charges that apply to your order (if you ordered outside the UK) will be your responsibility and not included in any delivery charges.

 CAN I BE NOTIFIED WHEN AN ITEM IS BACK IN STOCK?

We do our best to make sure stocks don't run out but we know how much you guys love your VeganMuscle gym wear! Any item that's out of stock will be replaced ASAP! You can also subscribe to our emailing list at the bottom of our home page where re-stock notifications will be sent straight to your email so you will be the first to know when products are back in stock as well as new products hitting our store!

IS SHOPPING ON YOUR WEBSITE SECURE?

Shopping on our site is very secure. Our shopping cart is certified Level 1 PCI DSS compliant. Our store's shopping cart software includes an SSL certificate that uses industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.

HOW DO I KNOW WHAT IS THE RIGHT SIZE FOR ME?

Each item is listed with a size chart so you can be more accurate when deciding on what size to order (We recommend measuring one of your own garments that fits well and using that to find your size on our size charts) 

 ANY MORE QUESTIONS TO ASK....?

If you have an alternative question to the ones above send us your question to Sales@veganmusclegymwear.com and we will do our best to respond ASAP. 

DO YOU HAVE A CUSTOMER SERVICES NUMBER I CAN CALL?

Sometimes it's just easier to talk... if you have any questions you need to urgently ask contact us on : 07496823119